Client Reviews

Rugged Law is with you every step of the way through your family law case, but don’t just take our word for it. Below you can learn what our clients had to say about their experience with Rugged Law.

Rugged Law
5 out of 5 stars based on 40 user reviews.

Danielle via

I cannot say enough amazing things about attorneys Caroline and Jermain! Caroline has been by my side since my daughter was just 4 months old, and now that she’s 3 years old, I can truly say she has been a steady anchor through one of the most challenging chapters of my life. Her dedication, professionalism, and genuine care for my case made all the difference. She never once made me feel alone in the process. She fought for us with heart, clarity, faith and strength.Jermain was equally exceptional. Together, they made an incredible team: knowledgeable, strategic, and always one step ahead. Their communication was clear and timely, and they made sure I understood every part of the journey.Because of their hard work, I am beyond grateful to say that I won sole legal custody of my daughter. This outcome changed our lives, and I know it wouldn’t have happened without them. If you’re looking for attorneys who truly care, who fight for you, and who treat your case with the importance it deserves, Caroline and Jermain are the ones you want in your corner. Highly, HIGHLY recommend!

Kolisi Aunai via

Caroline and Paul Jensen are the best🫡🙏❤️ Didn’t even take them a year to help me get custody of my kids.

Dustin Penney via

After 5 years of a nightmare of a divorce, I’d lost a lot of faith that justice would ever happen. Then I found Caroline. What sold me on her was how discerning she was. Her faith in god has renewed my own and given me hope. I don’t know how all this will end but for the first time in a long time, I have hope that justice will prevail in the end.

Dominique Barr-Hug via

Even though I was not in Mrs Caroline Janzen jurisdiction,she took the time to find me a Lawyer in my jurisdiction.She did this,taking her time because she had compassion for what I was experiencing.I appreciate so much her help when my life was very diifficult.Mrs Caroline Janzen is a great person inside and out.Do NOT hesitate to go and see her for consultation.

Rossanka Ivanova via

I have never met a lawyer like Caroline. If there is a way to get things done she will figure it out. She made it as affordable as possible for me and fought for me all the way until I got a great result. I highly recommend this firm.

Avi Mikhaeli via

I used their services before. Caroline helped me with my divorce few years back and she was wonderful. Recently I went back to her firm to seek help and she didn’t disappoint. When I went to her office I was so stressed out and they were able to get me everything I needed and asked for. I highly recommend this firm.

Alondra Lopez via

Caroline and Paul Janzen are amazing !I’m thankful that Caroline has been representing my uncle with his divorce case ! She’s a fighter and continues to fight for him !The staff are amazing , good costumer service and always good at answering phone calls.The firm gives family vibes ❤️ :)I will 100% recommend Rugged Law.THANK YOU CAROLINE

River Nicnevin via

Chukwuka Sunday via

Damen White via

Jantzen Legal service and Caroline and her staff are family oriented friendly professional hard working law firm that are concerned genuinely all about there clients. I stand by this firm. No wash of time and do not have clients on hold and takes care of matters respectfully. I’d highly recommend janzen legal firm. First legal firm that stands by there client i ever had. 5 star rating from me. 2 years this firm was dedicated to my case. Please excuse my repost comment. Today this firm stood beside me and backed me up and my concerns, as well real legal facts.

Ellie Janzen via

She is the best lawyer I’ve ever met

Linda Cristal Belman via

Caroline is a unique attorney in such an amazing way! I recommend her very much to anyone looking for family law she’s the one, she will get you the results you want no matter what it takes, her team does what it takes as she figures it out in the process and they do Miracles. Thank you💖I get to see my kiddos after 4 weeks. Love you!

Patti Trickel via

I saw Caroline for a second opinion on a divorce matter that has been dragging on for 1 1/2 years now. She was amazing, very insightful! I left her office feeling energized, like I had regained my strength. I only wish I had known about her services 1 1/2 years ago.

No No via

Results Driven!This company has the best legal team around. They go the extra mile for their clients. Caroline and Ann are incredible! Extremely intelligent and well versed they have never let me down. If you want to win, go to Rugged Law!Highly recommendThey are wonderful people, but they are an even better LEGAL TEAM!

Brandnew Secondhand via

Very professional and up to task.

Tay via

I have been so grateful to have Caroline and her team to assist on family law matters. She works incredibly hard for her clients even though she has such a huge load of them. They are wonderful at their job and have made a difficult life change as easy as it could be. I would recommend her to as many people as I possibly can. Thank you and your team.

Joseph Hodge via

Alexa Backanen via

They helped me get through my divorce with my psychotic ex husband. They were always there and empathetic if I needed reassurance and just someone to talk to. They helped me relocate out of state and got my ex off my back. I can’t tell you how much they’ve helped me and how much effort and empathy I got from them. 100% recomed

Joy Rich via

They are so professional and caring !!! Love working with them !

Mary Jones via

Ronald D. James via

Adreece Bachra via

I rang this law office for legal advice and I appreciate that the gentleman that I spoke to was 100% honest with me. I would highly recommend giving this office a call for any legal needs as I can confidently say that Terry did put us at ease and gave us the best outcome. Thank you Terry.

Kimberly R. Bland via

Kyla Mark via

This law office is run by absolutely wonderful people. They weren’t able to take my case but they helped tremendously with legal advice on what I can do on my own. They gave me their time, even though they didn’t need to, and I’m so appreciative of that. Would recommend to anyone seeking help with their line of work. It was such a pleasure to talk to them and I believe just from a short phone call that they truly want to help anyone that they can. Thank you so much for your help!!!

Frank K. Dickerson via

Ryan S. Thomas via

Brion Webb via

Michelle Hart via

Nicest, most empathetic Lawyers I have dealt with. Wish all Lawyers upheld their ethics, morals, and professionalism. Restores my faith in Lawyers. They do it the way it should be done at Jantzens’.

Robin Wood via

We enjoyed talking with a Janssen Legal Services. We have not made a decision yet. But had a most positive outtake on our experience

Riki Diawara via

Stephanie Alves-Amaral via

Lydia W via

Paul and Caroline Janzen are amazing lawyers! They really fight for the underdog and those in need when no one else will! They assisted me and my fiancé with a slum lord situation that we were overwhelmed by, and have helped us every step of the way through the difficult process. We had tried to find a lawyer for awhile, and no one could be bothered to listen to us for very long, until we met the Janzen’s. I can’t recommend them enough, and highly encourage anyone needing a good lawyer to go to them first! We plan on coming back to them for any future legal needs, and will refer friends and family to them as well. Don’t let people take advantage of you in a difficult situation! Go to Janzen Legal Services, they are lawyers that actually care!

Doug Hynds via

I wholeheartedly recommend Janzen Legal Services to represent you with your legal issues. Paul and his team handled my landlord-tenant dispute efficiently and professionally with the best outcome I could have hoped for. I wouldn’t hesitate to use Janzen Legal Services again.

Dr. Stephen Finzo via

I recently needed legal assistance in the Portland area. I found the Janzen Legal Service through the Probate Court website, and found them to be professional and accommodating to what I needed. I reside in the Midwest and didn’t know anyone in the area. Mr. Janzen was personable, focused, and competent. He was forthcoming with insight, advice, and recommendations for my situation. I would recommend his law firm without reservation.

Chelsey Wood (Shiney Girl) via

Absolutely wonderful people. What a blessing to be working with a kind, generous and God loving family of law. I fully recommend then to anyone in need of landlord tenant law.

Neimah Ray M. via

Wonderful working relationship with Kaisa and the others
It’s been a very long year and she’s helping me fight a identity theft issue
Was told to let the calls go and to rely upon the Janzen team resolve it for me
Wish now I had remained in SoCal where I was really solvent
I would recommend this team to anyone needing to be heard out and to finally get the harassment stopped

Mandi L. via

Completely professional. I had a very difficult situation with an eviction of a tenant from my home. Expert legal knowledge was provided and the tenant was evicted using the wisest legal strategy that worked quickly and effectively. I highly recommend Janzen Legal Services.

Jason R. via

Completely professional. I had a very difficult situation with an eviction of a tenant from my home. Expert legal knowledge was provided and the tenant was evicted using the wisest legal strategy that worked quickly and effectively. I highly recommend Janzen Legal Services.

Jean M. via

I went through 3 male lawyers before I found Caroline Janzen. She was able to settle my case quickly. I’m not sure exactly what she did or said but she was able to get me 23K quickly from the person I was having problems with. Thank You Caroline! Another benefit of hiring this firm is that you are really getting 2 attorneys for the price of one because her husband is a brilliant attorney. I know this because I have since hired them to do some other work for me.

Donna H. via

Caroline has been exceptionally helpful in a very sensitive situation. I am confident that the firm can handle any legal situation with professionalism and in an expeditious manner.